SS1 first term store management past questions and answers

SS1 first term store management past questions and answers

Question: What does SS3 stand for in store management?

a) Store System 3

b) Stock and Sales Software

c) Store Structure 3

d) Super Store 3

Answer: b) Stock and Sales Software

Question: In SS3, what function helps track inventory levels and reorder products when they reach a certain threshold?

a) Sales Analytics

b) Inventory Management

c) Customer Relations

d) Marketing Automation

Answer: b) Inventory Management

Question: How does SS3 contribute to improving customer experience?

a) Employee Scheduling

b) Loyalty Programs

c) Equipment Maintenance

d) Office Supplies

Answer: b) Loyalty Programs

Question: What feature in SS3 assists in analyzing sales trends over a specific period?

a) Price Tag Printing

b) Purchase Orders

c) Sales Reports

d) Employee Training

Answer: c) Sales Reports

Question: Which module in SS3 is designed to manage and schedule employee shifts?

a) Payroll Processing

b) Employee Time Clock

c) Task Assignment

d) Shift Planning

Answer: d) Shift Planning

Question: What is the primary purpose of the SS3 "Supplier Management" feature?

a) Employee Onboarding

b) Vendor Relations

c) Customer Feedback

d) Inventory Auditing

Answer: b) Vendor Relations

Question: Which SS3 tool aids in setting and adjusting product prices based on market demand and competition?

a) Price Optimization

b) Product Placement

c) Profit Analysis

d) Point of Sale

Answer: a) Price Optimization

Question: In SS3, what does the acronym POS stand for?

a) Point of Sale

b) Product Ordering System

c) Payment Oversight System

d) Personnel Operations Software

Answer: a) Point of Sale

Question: What function in SS3 helps in preventing stockouts by automatically reordering products?

a) Replenishment System

b) Return Authorization

c) Rack Management

d) Retail Analytics

Answer: a) Replenishment System

Question: Which SS3 feature is essential for managing customer complaints and inquiries?

a) Cash Handling

b) Customer Service Desk

c) Complaint Resolution

d) Card Payment Processing

Answer: b) Customer Service Desk

Question: What is the primary purpose of the SS3 "Promotions Management" module?

a) Employee Training

b) Price Changes

c) Marketing Strategy

d) Product Placement

Answer: c) Marketing Strategy

Question: Which SS3 component assists in monitoring and controlling the movement of goods within the store?

a) Inventory Tracking

b) Order Fulfillment

c) Warehouse Management

d) Shelf Replenishment

Answer: c) Warehouse Management

Question: What SS3 feature helps in managing and processing customer returns?

a) Refund Processing

b) Return Authorization

c) Receipt Printing

d) Reconciliation Reports

Answer: b) Return Authorization

Question: In SS3, what does the term "SKU" refer to?

a) Sales Key Unit

b) Stock Keeping Unit

c) Store Knowledge Update

d) Supplier Key Identifier

Answer: b) Stock Keeping Unit

Question: Which SS3 tool aids in tracking employee sales performance and productivity?

a) Payroll System

b) Sales Analytics

c) Task Management

d) Inventory Control

Answer: b) Sales Analytics

Question: What role does the SS3 "Security and Access Control" feature play in store management?

a) Inventory Auditing

b) Employee Training

c) Loss Prevention

d) Price Tag Printing

Answer: c) Loss Prevention

Question: Which SS3 module is crucial for managing and processing financial transactions?

a) Budget Planning

b) Banking Relations

c) Cash Handling

d) Financial Reporting

Answer: c) Cash Handling

Question: What does the SS3 "Multi-Store Management" feature allow businesses to do?

a) Employee Networking

b) Inventory Consolidation

c) Multi-Location Operations

d) Marketing Collaboration

Answer: c) Multi-Location Operations

Question: In SS3, what is the purpose of the "Analytics Dashboard"?

a) Employee Feedback

b) Real-time Sales Data

c) Task Assignment

d) Customer Surveys

Answer: b) Real-time Sales Data

Question: How does the SS3 "Customer Relationship Management (CRM)" module benefit businesses?

a) Employee Training

b) Inventory Tracking

c) Customer Loyalty

d) Security Management

Answer: c) Customer Loyalty