Office practice WAEC past questions and answers

Office practice WAEC past questions and answers

Email Etiquette:

Option A: Respond to all emails immediately.

Option B: Reply to emails within 24-48 hours.

Option C: Ignore emails from colleagues.

Answer: B

Meeting Preparation:

Option A: Arrive late and catch up during the meeting.

Option B: Come prepared with relevant information.

Option C: Skip meetings to focus on individual tasks.

Answer: B

Professional Phone Calls:

Option A: Use speakerphone in a shared workspace.

Option B: Speak clearly and professionally.

Option C: Respond to calls with casual language.

Answer: B

Time Management:

Option A: Procrastinate and work under pressure.

Option B: Prioritize tasks and manage time efficiently.

Option C: Delegate all tasks to colleagues.

Answer: B

Collaboration:

Option A: Hoard information to gain a competitive edge.

Option B: Share relevant information with team members.

Option C: Avoid working in teams altogether.

Answer: B

Dress Code:

Option A: Wear casual attire every day.

Option B: Dress professionally according to the company policy.

Option C: Don't pay attention to personal appearance.

Answer: B

Conflict Resolution:

Option A: Avoid confronting conflicts and hope they resolve on their own.

Option B: Address conflicts directly and find solutions.

Option C: Escalate every minor issue to management.

Answer: B

Data Security:

Option A: Share sensitive information freely.

Option B: Use secure channels for confidential data.

Option C: Save passwords on easily accessible documents.

Answer: B

Task Delegation:

Option A: Delegate tasks without clear instructions.

Option B: Clearly communicate expectations when delegating tasks.

Option C: Handle all tasks independently.

Answer: B

Feedback:

Option A: Avoid giving feedback to colleagues.

Option B: Provide constructive feedback when necessary.

Option C: Only give positive feedback to avoid conflict.

Answer: B

Workspace Organization:

Option A: Keep a cluttered and disorganized workspace.

Option B: Maintain a neat and organized workspace.

Option C: Ignore the workspace altogether.

Answer: B

Respecting Breaks:

Option A: Skip breaks to complete more work.

Option B: Take regular breaks to recharge.

Option C: Extend breaks without considering work commitments.

Answer: B

Project Documentation:

Option A: Skip documenting project details.

Option B: Maintain thorough documentation for projects.

Option C: Document only the final results.

Answer: B

Professional Networking:

Option A: Avoid networking events and interactions.

Option B: Actively participate in professional networking.

Option C: Network only within your immediate team.

Answer: B

Adaptability:

Option A: Resist change and stick to familiar routines.

Option B: Embrace change and adapt to new circumstances.

Option C: Complain about changes without providing solutions.

Answer: B

Confidentiality:

Option A: Share confidential information with trusted colleagues.

Option B: Strictly adhere to confidentiality agreements.

Option C: Ignore confidentiality concerns.

Answer: B

Multitasking:

Option A: Juggle multiple tasks without prioritizing.

Option B: Prioritize tasks and multitask effectively.

Option C: Focus solely on one task at a time.

Answer: B

Professional Development:

Option A: Avoid learning new skills and stay within your comfort zone.

Option B: Continuously seek opportunities for professional development.

Option C: Rely solely on employer-provided training.

Answer: B

Tech Savvy:

Option A: Ignore new technologies and tools.

Option B: Stay updated on relevant technologies for your role.

Option C: Depend entirely on IT support for tech issues.

Answer: B

Social Media Use:

Option A: Share work-related information freely on personal social media.

Option B: Separate professional and personal social media presence.

Option C: Avoid using social media altogether.

Answer: B