Jss3 third Term business studies past questions and answers

Jss3 third Term business studies past questions and answers

Question: What is the role of a brand ambassador in marketing?

a) Maximizing production costs

b) Representing and promoting a brand to increase awareness and sales

c) Ignoring customer loyalty

d) Reducing advertising efforts

Answer: b) Representing and promoting a brand to increase awareness and sales

Question: What is the purpose of a cost-benefit analysis in decision-making?

a) Maximizing expenses

b) Ignoring financial considerations

c) Evaluating the potential benefits and costs of a decision

d) Reducing profitability

Answer: c) Evaluating the potential benefits and costs of a decision

Question: How does a focus group contribute to market research?

a) Maximizing individual opinions

b) Ignoring customer preferences

c) Gathering opinions and feedback from a diverse group of people

d) Reducing advertising effectiveness

Answer: c) Gathering opinions and feedback from a diverse group of people

Question: What is the concept of a Unique Selling Proposition (USP) in marketing?

a) Maximizing product variety

b) Emphasizing the distinctive qualities that set a product apart from its competitors

c) Ignoring market trends

d) Reducing pricing strategies

Answer: b) Emphasizing the distinctive qualities that set a product apart from its competitors

Question: What role does the government play in business regulation?

a) Ignoring legal compliance

b) Maximizing taxation

c) Setting and enforcing rules to ensure fair competition and consumer protection

d) Reducing market fluctuations

Answer: c) Setting and enforcing rules to ensure fair competition and consumer protection

Question: How does cultural diversity impact the workplace?

a) Reducing creativity

b) Ignoring teamwork

c) Enhancing innovation and different perspectives

d) Maximizing uniformity

Answer: c) Enhancing innovation and different perspectives

Question: What is the purpose of a 360-degree feedback system in performance management?

a) Ignoring employee development

b) Providing feedback from multiple sources, including peers, subordinates, and supervisors

c) Maximizing hierarchical evaluations

d) Reducing employee satisfaction

Answer: b) Providing feedback from multiple sources, including peers, subordinates, and supervisors

Question: How does social media impact modern marketing strategies?

a) Minimizing customer engagement

b) Ignoring online presence

c) Facilitating direct communication with a global audience

d) Maximizing traditional advertising

Answer: c) Facilitating direct communication with a global audience

Question: What is the significance of a product recall in business?

a) Ignoring quality control

b) Maximizing customer satisfaction

c) Identifying market trends

d) Removing defective products from the market due to safety concerns

Answer: d) Removing defective products from the market due to safety concerns

Question: How does the concept of time management apply to business productivity?

a) Maximizing procrastination

b) Ignoring deadlines

c) Efficiently allocating time to tasks to enhance overall productivity

d) Reducing employee workload

Answer: c) Efficiently allocating time to tasks to enhance overall productivity

Question: What is the purpose of a customer relationship management (CRM) system?

a) Maximizing customer complaints

b) Ignoring customer feedback

c) Managing and analyzing customer interactions to improve relationships and retention

d) Reducing customer communication

Answer: c) Managing and analyzing customer interactions to improve relationships and retention

Question: How does the concept of environmental sustainability apply to business practices?

a) Ignoring ecological impact

b) Maximizing waste production

c) Balancing economic activities with environmental responsibility

d) Reducing ethical considerations

Answer: c) Balancing economic activities with environmental responsibility

Question: What is the purpose of a memorandum (memo) in business communication?

a) Ignoring internal communication

b) Maximizing email communication

c) Conveying important information within an organization

d) Reducing team collaboration

Answer: c) Conveying important information within an organization

Question: How does leadership style impact organizational culture?

a) Reducing employee turnover

b) Ignoring management techniques

c) Shaping the values, behavior, and atmosphere within a company

d) Maximizing hierarchical structures

Answer: c) Shaping the values, behavior, and atmosphere within a company

Question: What is the purpose of a focus on continuous improvement in business?

a) Ignoring efficiency

b) Maximizing production costs

c) Identifying and implementing incremental enhancements to processes and products

d) Reducing employee development

Answer: c) Identifying and implementing incremental enhancements to processes and products

Question: How does the concept of netiquette apply to online business communication?

a) Maximizing formal language

b) Ignoring online etiquette

c) Following polite and respectful behavior in online interactions

d) Reducing digital communication

Answer: c) Following polite and respectful behavior in online interactions

Question: What is the purpose of a non-disclosure agreement (NDA) in business?

a) Maximizing transparency

b) Protecting confidential information and trade secrets

c) Ignoring legal considerations

d) Reducing intellectual property rights

Answer: b) Protecting confidential information and trade secrets

Question: How does the concept of supply chain sustainability impact business operations?

a) Ignoring environmental impact

b) Maximizing resource depletion

c) Ensuring ethical and environmentally responsible practices throughout the supply chain

d) Reducing corporate social responsibility

Answer: c) Ensuring ethical and environmentally responsible practices throughout the supply chain

Question: What is the purpose of a performance appraisal in human resource management?

a) Ignoring employee feedback

b) Maximizing employee recognition

c) Evaluating and assessing employee performance for feedback and development

d) Reducing employee motivation

Answer: c) Evaluating and assessing employee performance for feedback and development

Question: How does the concept of emotional intelligence apply to leadership in business?

a) Maximizing emotional distance

b) Ignoring interpersonal skills

c) Understanding and managing one's own emotions and those of others for effective leadership

d) Reducing employee engagement

Answer: c) Understanding and managing one's own emotions and those of others for effective leadership